Your Gateway to Global Markets

Every international shipment must pass through customs. This process can be a maze of regulations, paperwork, and potential delays. At Moetro Pacifics, we turn this challenge into a seamless part of your supply chain. Our global network of certified customs brokers and deep regulatory knowledge means we handle the details, so you can focus on your business.

Why Choose Moetro Pacifics for Customs Clearance?

• 99.7% First-Pass Clearance Rate: Our accuracy minimizes costly delays.

• Global Broker Network: Experts on the ground in every country we serve.

• Real-Time Tracking & Updates: Know the exact status of your customs clearance.

• Duty & Tax Optimization: We help you identify opportunities to reduce costs.

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Comprehensive Customs Solutions

We offer a full suite of services tailored to your needs, whether you are a first-time shipper or a global enterprise.

1. Full-Service Customs Brokerage
Our end-to-end service where we manage everything: from document preparation and submission to duty payment and communication with customs authorities. This is our most popular service for a worry-free experience.

2. Documentation Review & Preparation
Already handling your own clearance? Let our experts review your documents—including Commercial Invoices, Packing Lists, and Certificates of Origin—to ensure they are flawless and compliant before submission.

3. Duty & Tax Calculation and Payment
Avoid surprises. We provide accurate advance calculations of all duties, taxes, and fees (including HTS/HS code classification) and can manage the payment on your behalf.

4. Restricted Commodities Guidance
Shipping specialized items? We provide expert guidance on the regulations for restricted or controlled goods, such as pharmaceuticals, chemicals, perishables, and electronics.

5. Customs Compliance Audits
Proactively protect your business. We review your import/export processes to ensure full compliance with current regulations, helping you avoid penalties and seizures.

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Our Streamlined Clearance Process

**1. Consultation & Document Collection
You provide your shipment details and commercial documents. We assign a dedicated customs specialist to your account.

**2. Classification & Submission
We accurately classify your goods using the correct HS/HTS codes and electronically submit the complete documentation package to the relevant customs authority.

**3. Monitoring & Communication
We actively monitor the submission, responding instantly to any requests for additional information from customs officials. We keep you informed at every step.

**4. Clearance & Release
Once approved, we arrange for payment of duties and taxes, and your shipment is officially released for its final journey to you.

**5. Delivery & Follow-up
We coordinate with our logistics team to ensure the smooth handover and delivery of your cleared goods.

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What You’ll Need: Key Documents for Clearance

To get started, you will typically need the following documents. Your Moetro Pacifics specialist will provide you with a precise checklist.

• Commercial Invoice: A detailed bill for the goods from the seller to the buyer.

• Packing List: A detailed list of the contents of the shipment, including weights and dimensions.

• Bill of Lading / Air Waybill: The contract of carriage and title document (provided by Moetro Pacifics).

• Certificate of Origin: certifies the country where the goods were manufactured.

• Import/Export License (if required for restricted goods).

• Other Documents: Depending on the product and country, may include permits, safety standards certificates, etc.